Refund Policy

Your Satisfaction is Our Priority

Last updated: October 19, 2024

Thank you for shopping at Biosealed. If, for any reason, you are not completely satisfied with a purchase, the following terms are applicable for any products that you purchased with us.

30-Day Money-Back Guarantee

We stand behind our products. If you're not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date you receive your order.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Biosealed.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 1 day without giving any reason for doing so.

The deadline for cancelling an order is 2 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

Reimbursement

We will reimburse you no later than 3 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

We accept returns within 30 days of purchase under our money-back guarantee. To be eligible for a return, items must be unused and in their original packaging.

Exchange Policy

In circumstances where you consider that a product is defective, you should promptly contact us at support@getbiosealed.com with details of the product and the defect. We will work with you to resolve the issue through exchange or refund.

Questions About Returns?

If you have any questions about our Returns and Refunds Policy, please contact us:

support@getbiosealed.com

Thank you for choosing Biosealed. We're committed to your satisfaction and making things right if you're not completely happy with your purchase.